OPUSKnowledge Base

Admin : Control who sees content

Updated 2 min read
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1. Quick Overview

Purpose: Learn how Content Hub decides who sees an item, and how to publish to everyone, to particular roles, or to a region.

2. How visibility works

Content Hub does not have its own permission system. It uses the site roles your company already has in OPUS.

  • Content is published to roles, not to individual people and not to regions.
  • Leave Role Access empty and the item is visible to everyone. This is the default, and the field reads All Roles.
  • Select one or more roles and only users with those roles see the item.
  • A user with several roles sees everything published to any of them.
  • Someone added to a role later sees everything already published to that role. Nothing needs to be republished.
  • A sub-company sees an item through the site role it is linked to. There is no separate sub-company setting on the content.
  • Readers also need the Content View role to open Content Hub at all.

3. Step-by-Step Instructions

Publish to everyone

  1. Create or open the item.
  2. Leave Role Access empty.
  3. Publish.

Publish to particular roles

  1. Create or open the item.
  2. In Role Access, select each role that should see it.
  3. Publish.

The Role Access column in the Content grid lists the roles that can see each item.

Publish to a region

There is no separate regional setting. Create a role for the region, for example "KZN Retailers", link the region's users to it, and publish to that role as you would to any other.

Give a user access to Content Hub

  1. Open the user in the Admin area, under Users.
  2. Add the Content View role.
  3. Save.

To let the user create and publish content, add Content Admin as well. Both roles can also be set through the user importer.

4. Tips and Tricks

Best Practices: Agree a short list of roles before you start publishing, and reuse them. A long list of very specific roles is hard to keep accurate.